FAQ

Where does Aqua Vida donate?

  • We donate to The Ocean Conservancy Foundation (oceanconservancy.org). They are a non-profit environmental organization dedicated to the protection and enhancement of the World's Oceans and beaches. The foundation contributes to conservation, activism, research and education. Ocean Conservancy Foundation is also rated an 86% by Charity Navigator.

      How much does Aqua Vida donate?

      • We donate up to 10% of net profits directly to The Ocean Conservancy Foundation! This money goes to ensuring clean water, healthy Ocean and coastlines, and accessible beaches for all to enjoy by finding lasting solutions to the threats our Ocean faces.

      How long will it take to receive my Mermaid Blanket?

      •  Currently, we ship our mermaid blankets within 1-3 business days. For domestic orders, it will likely take 2-5 business days to receive after shipping, depending on the shipping you order. For international orders it may take longer. 

        Why am I paying so much for shipping 20 units?

        • For bulk orders on our Mermaid Blanket Collection (15 units and up), please contact us at sales@aquavida.be, we will be able to agree lower shipping rates and discounts!

        Can I return or exchange an item?

        • We do not accept returned items, however, if you are unhappy with your order, we encourage you to message us at customer-service@aquavida.be, so we may resolve your issue with the product.